Description:
We are seeking a skilled ServiceNow Developer with 10-12 years of experience to join our dynamic team. The ideal candidate will have a strong background in ServiceNow development, including scripting, workflows, and integrations. You will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our organization.
- Develop and customize ServiceNow applications and modules using JavaScript, Jelly, Web Services, MYSQL, XML, HTML, and CSS.
- Experience with ServiceNow platform, especially HRSD modules.
- Knowledge of HR processes and systems (e.g., onboarding, payroll, benefits).
- Configure and maintain ServiceNow workflows, business rules, UI policies, UI actions, client scripts, and ACLs.
- Integrate ServiceNow with other systems and third-party applications using APIs.
- Troubleshoot and resolve issues related to ServiceNow applications and integrations.
- Collaborate with cross-functional teams to gather requirements and deliver solutions that enhance business processes.
- Create and maintain technical documentation, including user manuals and system documentation.
- Monitor and optimize the performance of ServiceNow applications.
- Ensure compliance with industry standards and best practices in ServiceNow development.
- Deploy and configure HRSD modules such as Case Management, Knowledge Management, Employee Center, Lifecycle Events, and Document Management.
- Customize workflows to automate HR tasks like onboarding, benefits administration, and employee inquiries.
- ServiceNow Portal Experience.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 8-10 years of experience in ServiceNow development and administration.
- Strong understanding of ServiceNow platform architecture and data model.
- Proficiency in JavaScript, HTML, CSS, and other web development technologies.
- Experience with ITIL processes and IT Service Management (ITSM).
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Certifications such as ServiceNow Certified HRSD Implementation Specialist are highly desirable
- ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
- Experience with Agile or Scrum methodologies.
- Knowledge of Azure, Google Cloud,LDAP, SSO, and Active Directory integrations.
Job Type: Full-time
Pay: RM15,000.00 - RM19,000.00 per month
Benefits:
- Health insurance
Work Location: In person