Job Summary: - Operations
The Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.
Job Responsibilities: - Operations
- Welcome customer in a warm and friendly manner.
- To provide excellent customer satisfaction through exceeding expectations of guests.
- Upsell promotional items.
- To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
- Perform day to day pre-opening and closing activities as per SOPs.
- Ensure that food hygiene and safety standards are maintained and comply.
- Work together with other team members to provide good quality service.
- Assist in dishwashing duties as and when required.
- Execute any other duties as assigned.
Skills:
- Excellent Customer Service
- Good command of spoken English
Education:
At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U
Experience:
- No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
- Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment
Job Type: Full-time
Pay: RM2,000.00 per month
Benefits:
- Meal provided
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person