Search Operation Specialist- Global E-Commerce Growth

TikTok
Kuala Lumpur, Kuala Lumpur
3 minggu yang lepas

Responsibilities

About the Team The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GM Responsibilities -Complete regular assessments relating to search quality in accordance with the evaluation of standard documents. -Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents. -Judging user search needs through various queries and tools, and sorting out the classification of requirements. -Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies. -Provide ideal search results and feedback suggestions for policy improvement. -While it is assumed the evaluator will focus on their area of expertise, there will be occasions in which he/she will work on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.

Qualifications

Minimum Qualifications: -Diploma/Degree in any related field. -At least 1 year of exposure to search engine optimization, search labelling, or any other search-related business experience. -Proficient English, both written and conversational. Preferred Qualifications: -Familiarity with search engines and algorithms of any social media platform would be a plus point. -An in-depth understanding of the culture and familiarity with the internet usage habits of their users. -Comfortable with and understanding that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit materials. -Excellent problem identification, problem-solving skills, and learning abilities.

Job Information

About TikTok


TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us


Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety


TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

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