Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Our Trainers are an essential part of making our Trust & Safety Operations teams successful. They develop and deliver online & classroom training to address changes to policies, induct new team members and help our teams gain new skills.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Content that Safety Ops Labelling Trainer interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will I be doing:
- Deliver process/product/policy training in classroom and/or online environment in English language.
- Help to develop and deliver training courses for different trainees/markets/products.
- Identify and assess training needs of the team to bridge any process/policy gaps for better performance and understanding about the policy.
- Participate/lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Work with labeling business team to achieve top performance, including group coaching, bottom performers identification and training.