The RTR Project Specialist supports the operation in analyzing and identifying improvement opportunities, possible enhancement projects. Assists global management with recommendations in order to ensure coherence to improvement agenda.
He/she will process optimization and best practice sharing for bracing value creation for external / internal stakeholders. Develop and implement new processes and systems in accordance with functional plans. Ensure process integrity by maintaining an oversight on changes and also by linking up with global BPO framework. Support corporate or global GBS initiatives in case of need.
What we ask
- At least 5 years of relevant E2E process experience, preferably in multinational / shared services/GBS environment
- Prior experience in CI/Lean methodology
- Project Management, training delivery experience is considered as an advantage
- Project Management skills
- Excellent stakeholder management and communication skills
- Advanced English knowledge (written and spoken)
- Advanced SAP knowledge
- Analytical mindset but also critical and ready to challenge the status quo
- Excellent coordination and prioritization skills
- Training skills for best practice and knowledge sharing
- E2E mindset on processes and cross-departmental thinking
- Celonis or other process mining tool knowledge is an advantage
What we offer
FrieslandCampina offers you a place to be yourself. In an innovative work environment with great facilities and support, we welcome your skills, ideas and passion as the person you are.
GBS Asia is located at Quill 9, Petaling Jaya. Our colleagues are diversified in ethnicity, gender and languages. Opportunities to work in different department such as Purchase to Payable, Accounts Receivable, Enterprise Data, in other operating companies localy or abroad. We believe in people development where you chart your own career growth.
Our reward policies support FrieslandCampina's values and business strategy by helping to attract, engage and retain the best possible talent at every level. We offer remuneration packages that recognise and reward individual performance, experience and potential, while reflecting competitive practises in all the countries which we operate.
- Facilitates the delivery of the process improvement plan, either by leading initiatives directly and/or supporting others to deliver according to the improvement plan.
- Supports the continuous improvement (CI/LEAN) initiatives and acts as first reviewer of ideas to ensure projects are prioritized according to functional plans and strategy.
- Proactively shares best practices amongst operational teams, identifies process deviations and ensures those are eliminated across all OpCos in ASIA.
- Supports automation related challenges, and ensures that requirements are assessed and coherently combined with improvements.
- Sets development framework for departmental policies, procedures, and SOP documentation.
- Maintains connection with Global Business Process Organization to ensure EMEA & ASIA processes are in line with Global Process framework.
- Develops training plans, materials and delivers classroom/online trainings intra- and cross-department.
- Provides ad-hoc reporting on process performance/metrics as required.
- Supporting role for cross-team subledger clearings.
- Monitor selected OPIs to flag potential exposure in advance.
- Support on clean-up of liquidated entities on all accounts.
- Leading RtR Local projects/initiatives.
- Support RtR Global projects/initiatives.