POSITION OVERVIEW: Assistant to join our dynamic team. As a Retail Assistant, you will play a crucial role in providing outstanding service to our customers, ensuring a seamless shopping experience, and contributing to the overall success of our store.
STORE LOCATIONS: IOI CITY MALL (NEW STORE OPENING ON AUG 2025)
BRAND: TINECO
KEY RESPONSIBILITIES
- Customer Service: Greet and assist customers in a friendly and professional manner. Address customer inquiries, provide product information, and help customers find the products they need.
- Sales and Upselling: Drive sales by actively engaging with customers, recommending products, and promoting special offers or promotions.
- Product Knowledge: Develop a thorough understanding of our product range, including Tineco, Ecovacs, Dibea, and Usmile, to effectively communicate product benefits and features to customers.
- Store Maintenance: Ensure the store is clean, well-organized, and visually appealing. Restock shelves, arrange displays, and maintain an orderly and attractive store environment.
- Checkout Operations: Operate the cash register, process transactions accurately, and handle cash and card payments. Provide receipts and handle returns or exchanges according to company policies.
- Inventory Management: Assist with inventory management tasks, including stock counts, replenishment, and reporting discrepancies.
- Team Collaboration: Work closely with other team members to achieve sales targets, maintain high standards of customer service, and support store operations.
BENEFITS
- Opportunities for promotion
- Commission pay
- Outpatient/dental medical claim
- Public holiday pay
JOB REQUIREMENTS
- Open for Malaysia citizen only
- Able to start immediately
- Good command of English and Bahasa Malaysia, Mandarin is a plus)
- Able to adapt to retail working environment (shift working schedule, weekends & PH)
Job Type: Full-time
Pay: RM2,000.00 - RM5,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Putrajaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
Education:
- STM/STPM (Preferred)
Experience:
- Retail: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person