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Job Title: Project Manager
Work Location: Client Site – Kuala Lumpur, Malaysia
Employment Type: On-rolls with Aptude- New Era (12 months contract)
Experience Required: Min 8+ Years , Insurance domain exp is must
Nationality: Open to all nationals who are willing to relocate to Malaysia
Job summary:
Purpose of this role
- Manage strategic and transformation projects and technology implementation throughout the project lifecycle.
- Identify, document, analyse, challenge internal & external customer requirements (if required), to ensure the project meets business needs / strategic aims.
- Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks and issues as required.
- Ensure Transformation objectives and deadlines are met in line with defined Project charter.
- Ensure compliant with project governance and standards as stipulated in the PMO Governance Framework.
- Communicate the roles and responsibilities defined in the project organization structure.
- Resolution of issues and mitigation of risks without compromising the timeline.
- Track benefit outcomes and update the Steering Committee.
Key Result Area
- Project baseline accepted
- Alignment on Project plan and scope
- Detailed project plan and clear milestones
- Alignment on scope, budget, schedule, team, risk / issue, communication
- Project closure with support model accepted
- Stakeholder satisfaction
- Project deliverables documentation
- Formalized support model
- Share lessons learned
- Stakeholders buy-in
- Timely communication
- Compliant to PMO Governance
Main Responsibility
- Project Planning
- Understand the overall initiatives to manage scope and dependencies for the project and workstreams.
- Provide clear definition of project in terms of scope, work schedule, stakeholders, risks, resources, communication plan, and benefit measures.
- Develop project plan based on business case (if any) or agreed scope for approval by Project Sponsor / Project Steering Committee (PSC).
Project Execution
- Develop work breakdown structure (WBS) for resource allocation and identify dependencies.
- Define and communicate roles and responsibilities of project team (including vendor) to ensure alignment in terms of expectation and accountabilities.
- Create and maintain work schedules, define milestones and critical path for timely completion.
- Establish and maintain regular meetings/cadence for progress reviews, SDLC tollgate reviews, and prioritization/escalation discussions.
- Understands the scope and requirements of the project and ensures the implementation is compliant to customer processes and BNM regulations.
- Understands technical issues and escalate issues as needed and drive them to resolution.
- Effectively use metrics to track progress, identify issues, make decisions and improvements.
- Proactively anticipate project risks and issues to identify resources, corrective actions or leadership escalations needed to maintain project timelines.
- Manage change using appropriate verification techniques to assess impact, evaluate options, estimate cost, and present justification for approval by Project Sponsor / PSC.
- Identify and escalate project interdependencies and propose mitigation for associated risks.
- Perform project closure with proper handover and acceptance by the stakeholders and submit files for PMO project repository.
Post Implementation
- Formalized support model for project closure.
- Perform post implementation review and share lessons learned.
Change and Risk Management
- Chair project status meeting to drive outcomes, or lead problem solving meetings to reach conclusions and agreement on resolutions.
- Perform risk management to mitigate all identified risks.
- Oversee project communication and clarify communication gap by delivering message / guidance / directions timely, driving decisions, and updating stakeholders.
- Manage expectation of Project Sponsor throughout the project lifecycle, which includes to obtain buy-in from Key Stakeholders / Senior Management
PMO / Project Governance
- Adopt project governance standards and ensure desired outcomes and its original intent is met.
- Formalize project organization structure, roles and responsibilities, person-in-charge, and key deliverables.
Qualification and Experience Requirement
Education
- Bachelor's Degree / Professional Degree in Computer Science/Information Technology or equivalent.
- Professional certification in project management is preferred, but certified PMP and/or certified Scrum Master is added advantage.
Experience
- At least 8 years of experience in managing IT projects and system implementation / enhancement, with at least 3 full lifecycle of system implementation.
- Technical project management skills, preferably with experience in managing transformation projects related to Core Insurance system (AS400), insurance products launch, Insurance Point-of-Sales systems (POS), Agent/Customer/Claim Portal, Corporate Websites and Data Lake.
- Priority will be given to candidates with experience or domain expertise in GI/Life insurance products, Digital, big data, analytics, AI, infra and cloud.
- Experience in managing at least 5 full-time team members, excluding the implementation vendor.
- Familiarity with Bank Negara Malaysia’s Risk Management in Technology (RMiT) guidelines, ensuring compliance and effective risk controls in technology initiatives.
- Experience in driving and managing RFP end to end process will be added advantage. E.g. to work closely with cross-functional team to prepare RFP pack, evaluating vendor proposals and overseeing the selection process.
- Proven ability to develop comprehensive business cases, including cost-benefit analysis, risk assessment, and strategic alignment with organizational objectives will be an added advantage
Skills
- Practical knowledge in project management methodologies, such as Waterfall, Agile, and Kanban.
- Advisory skills including ability to analyse, trouble-shoot, support, challenge and advise other project and program managers.
- Interpersonal skills and relationship management, including ability to engage, communicate with, influence and negotiate with senior management and stakeholders Team management.
- Critical thinking and problem-solving skills.
- Communication skills, i.e. verbal, written and in presentations.
- Good interpersonal and negotiation skills.
- Project financial cost management.
If you are passionate about technology and want to be part of a high-impact team, we invite you to apply and explore this exciting opportunity with us! Please share your updated resume with Saicharan.aluur@neweratech.com
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