A Pharmacy Assistant cum Shop Assistant in a retail pharmacy has a combination of responsibilities related to both pharmacy and general retail operations. Here’s a breakdown of the job scope:
Pharmacy Assistant Duties:
- Dispensing Medications: Assist pharmacists in the preparation and dispensing of prescription medications, ensuring accuracy and compliance with regulations.
- Medication Storage: Properly store medications and manage stock to ensure they are within expiration dates. May involve labeling and organizing products.
- Customer Assistance: Provide information on over-the-counter medications, health products, and assist customers with finding the right products.
- Prescription Management: Receive, check, and process prescriptions, and ensure they are filled correctly.
- Record Keeping: Maintain accurate records of prescriptions, sales, and stock inventories.
- Stock Monitoring: Monitor the inventory of pharmaceutical products and reorder stock as necessary to avoid shortages.
- Customer Queries: Answer basic health-related inquiries and offer advice on proper medication usage under the supervision of a licensed pharmacist.
- Assisting in Health Screenings: Sometimes, pharmacy assistants help with basic health screenings (e.g., blood pressure checks) under supervision.
Shop Assistant Duties:
- Customer Service: Greet customers, assist with product inquiries, and ensure a positive shopping experience.
- Sales Support: Promote retail products (such as vitamins, personal care items, and health supplements) and help customers make purchasing decisions.
- Inventory Management: Ensure shelves are well-stocked, clean, and organized. Assist with stocktaking and reordering products.
- Checkout Assistance: Operate cash registers, process payments, and handle transactions.
- Store Maintenance: Maintain cleanliness in the store, organize products, and ensure proper shelf arrangement for ease of access.
- Promotions and Displays: Set up and maintain promotional displays or seasonal setups to attract customers.
General Skills and Attributes:
- Customer-Oriented: Providing excellent customer service, including listening and addressing customer needs and concerns.
- Attention to Detail: Ensuring medication is accurately dispensed and stock is appropriately managed.
- Communication Skills: The ability to clearly explain product information to customers and communicate with colleagues.
- Multitasking: Ability to handle a variety of tasks simultaneously, such as customer service, inventory management, and assisting in pharmacy operations.
- Basic Health Knowledge: Some knowledge of common over-the-counter medications and health-related products.
Working Environment:
- Retail pharmacies in shopping malls, drugstores, or standalone outlets.
- Interaction with both healthcare professionals and retail customers.
In this role, employees must be able to switch between the responsibilities of a pharmacy assistant and retail shop assistant, making it essential to be adaptable, detail-oriented, and customer-focused.
Job Type: Full-time
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
Experience:
- healthcare: 1 year (Preferred)
Willingness to travel:
- 100% (Preferred)