Company Description
Jobs Xpert Brilliant Sdn Bhd is a Recruitment Firm. We assist our clients with all the talent search processes. Our client company began to create small leather goods and eventually expanded the collection to include women’s handbags, luggage, ready to wear, shoes and men’s leather collections. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand!
Position: Outlet Manager
Location: The Exchange TRX
JOB DESCRIPTIONS:
- Maintain strong product knowledge, especially in Ready-to-Wear fashion, to guide customers and train staff.
- Monitor store performance, analyse sales reports, and implement strategies to maximize revenue.
- Ensure high levels of customer satisfaction through exceptional service and personalized client experiences.
- Manage inventory, stock levels, and replenishment in collaboration with the merchandising team.
- Execute visual merchandising according to brand guidelines.
- Handle staff scheduling, performance reviews, and training.
- Resolve customer complaints or issues professionally and promptly.
JOB REQUIREMENT:
- Minimum 5 years of retail management experience, preferably in luxury fashion or Ready-to-Wear (RTW).
- Proven track record in achieving and exceeding sales targets.
- Strong leadership skills with the ability to motivate and manage a high-performance sales team.
- In-depth knowledge of luxury leather goods and RTW fashion, including product care, styling, and seasonal trends.
- Excellent communication, interpersonal, and clienteling skills for building lasting customer relationships.
- Proficient in using CRM systems to manage client databases and drive repeat sales.
- Skilled in visual merchandising according to luxury brand standards.
- Strong analytical and problem-solving abilities with the capacity to make data-driven decisions.
- Ability to work under pressure and adapt to a fast-paced retail environment.
REMUNERATION PACKAGE:
- Basic Salary RM4,500 - RM5,000 (based on your experience)
- Allowances RM300 transport allowance per month
- Incentives RM3,000 - RM5,000 per month (based on store achievement)
- Annual Leave 14 days
- Medical Leave 18 days
- Performance bonus based on KPI achievement
Interested applicants, please contact 013 3223 590 (Ernie) or email your resume with a photo to RECRUITMENT4@ JXBR.COM.MY
Job Types: Full-time, Permanent
Pay: RM7,800.00 - RM10,300.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Education:
- STM/STPM (Preferred)
Experience:
- Retail management: 3 years (Preferred)
- RTW Retail Management: 3 years (Preferred)
- Luxury Fashion Retail Management: 3 years (Preferred)
Language:
- Bahasa (Preferred)
- English (Preferred)
- Mandarin/Cantonese (Preferred)
Location:
- Kuala Lumpur (Preferred)
Work Location: In person