The Position
Driving Performance - Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related Sales Excellence KPIs
Executing Customer Engagement Excellence - focuses on executing in-clinic Sales Action Plan by way of Customer Engagement Model, implements off-clinic promotional activities assigned to target Customers and thereby improves the Customer relationship
Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed
Duties & Responsibilities:
- Sales Achievement in the assigned territory
- Ensure listing of the BI products as required
- Ensure availability of BI products as required
- Generate Rx / create demand for BI product by utilizing the available resource / tools / trainings
- Ensure Rx are filled and demand is converted into sales
- Continuously identify new growth opportunities
- Execute Sales Action Plans with excellence
- Validate and fully understand the Sales Action Plans
- Plan for logistics to execute the Sales Action Plans
- Take proactive decision to ensure that high value customer (Gain, Build, Defend) are not missed
- Customer Relationship Management
- Maintain correct and complete customer data base
- Develop / Validate effective Sales Action Plans
- Track achievement of Sales Action Plans and take corrective actions to ensure that Gain, Build, Defend customer are met on priority
- Utilize Veeva functions like Event Management to record an event, survey function to conduct surveys, CfE function for coaching
- Superior Selling Capability-
- Knowledge (Disease, Clinical Trials, Product, Marketing strategy and Competition)
- Selling Skills (CEM) in line with Marketing strategies
- Comply with local regulations, industry and company Code of Conduct
- Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
- Take necessary action on issues of compliance
- Be a role model in compliance with local regulations, industry and company code of conduct
- Regular reports
Requirements:
- Bachelors degree
- Industry / Product knowledge, Selling skills, Sales Action Planning, Customer Relationship Management, Self development / learning, Communication skills, Planning and organizing, IT literacy
- Direct selling experience in healthcare industry is advantageous
- Deliver results, take initiative