HYATT REGENCY KUANTAN RESORT

Materials Officer

Administration

Routes all incoming and outgoing mail as well as correspondence related to the Materials Department.
Answers and routes incoming telephone calls.
Maintains, creates and routes all administrative paperwork related to or to be distributed by the Materials Department.
Compiles statistical reports as required by Assistant Materials Manager.
Maintains item records and forms as required by the corporate management and policies.

Customer Service

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
Maintains positive guest and colleague interactions with good working relationships.

Financial

Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Operational

Thorough understanding of the Scala and Birchstreet system (Materials Management System).
Responsible for the accurate, timely receipt and strict accountability of all goods and services received by the hotel.
Ensures the timely clearance of all freight from forwarders, customs clearance of inbound freight, and other activities required to ensure prompt delivery of imported materials to the hotel.300
Ensures proper documentation of all receiving activities, including local and imported materials.
Responsible for the timely and accurate processing of all receipts into the Hotel’s computer system, including the daily reporting of all receiving activities to the Assistant Materials Manager and the Accounting Department.

Requirements

Benefits

Job Type: Full-time

Pay: From RM1,800.00 per month

Benefits:

Schedule:

Supplemental Pay:

Experience:

Language:

Work Location: In person

Materials Officer

Finance Controller, Materials Group - ASEAN