Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team
Our mission is to build a world where people can safely discover, create, and connect. The AI Data Service and Eco Operations (ADSEO) team is responsible for the operation of security model training, and iteration under TikTok and other international products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.

As a Language Quality Assurance Specialist, you will be responsible for maintaining a high standard of quality in labeling to enhance AI model accuracy. You will be required to align on labeling standards and guidelines of language features with relevant stakeholders and drive continuous enhancement.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
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Responsibilities
- You will perform daily sampling tasks for one or multiple projects in your working language.
- You will conduct thorough data analysis, feedback problems, handle appeals, and provide feedback on labeling quality.
- You will provide feedback and analysis on policy updates to identify areas of improvement and potential gaps.
- You will work closely with Project POC and Project QA to ensure the labeling quality is up to standard.
- You will work with AI Lab team or Model Training team to align and enhance the labeling guideline based on the language feature.
- You will work with a number of different cross-functional teams.
- You will participate in the development of quality inspection standards and continuously optimize the process and system platform.
- Any other duties as assigned.