Job Responsibilities:
1. Sales Strategy Development: develop and implement effective sales strategies to drive revenue growth and achieve company goals.
2. Team Leadership: Lead, mentor, and motivate the sales team to meet and exceed sales targets. Provide coaching and guidance to team members to improve their performance.
3. Client Relationship Management: Build and maintain strong, long-lasting client relationships. Understand client needs and objectives and ensure they are met.
4. Account Growth: Identify opportunities for account growth and upselling. Develop account plans to maximize revenue.
5. Product/Service Knowledge: Develop a deep understanding of our products/services to effectively communicate their value to clients
6. Client Support: Serve as main point of contact for client inquiries, issues, and escalations. Collaborate with internal teams to ensure prompt resolution.
7. Account Planning: Develop account plans and strategies to achieve client satisfaction and business objectives.
8. Sales Forecasting: Work closely with the sales team to forecast client needs and revenue projections accurately.
9. Reporting: Prepare and present regular account status and performance reports to management.
10. Performance Evaluation: Conduct regular performance evaluations and provide feedback to team members. Implement performance improvement plans when necessary.
Requirements:
- Education: Bachelor's degree in Business, Sales, or a related field
- Preferrable to have minimum 2 years of experience in account management, knowledge with Cybersecurity, Infra Network, Cloud Solution, Data Server Solution will have added advantages.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, negotiation, and interpersonal skills.
- Strong leadership and team management abilities.
- Strong problem-solving abilities
Skill & Related Requirement:
- Communication Skills – Strong written and verbal communications skills and use of professional business language.
- Sales Skills – Consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.
- Industry Knowledge – Basic understanding target industry, able to deliver provided messaging on client solutions.
- Business Operations – Able to accurately document call outcomes/notes, and record qualification criteria.
Job Type: Permanent
Pay: RM4,000.00 - RM8,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- key account management under IT network related field: 2 years (Preferred)
- Sales / Key account: 2 years (Preferred)
- Cloud & Security solutions and Data Server solutions : 2 years (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person