Responsibilities:
- Provide client support and technical issue resolution on products and services.
- Diagnosing, troubleshooting hardware and software issues and repairing devices.
- Identify and correct or advise, on operational issues in client computer systems.
- Perform onsite service at clients' locations as and when required.
- To undertake any-hoc assignments as and when required.
Requirements:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
- Knowledge in troubleshooting hardware and software.
- At least 1 year(s) of working experience in the related field is required for this position.
- Able to speak in English, Bahasa Malaysia and Mandarin
- Fresh graduate are welcome to apply
- A self-starter, responsible, analytical with good-attitude.
- Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
- Initiative, fast learner and confident.
- Experience and knowledge in Samsung products will be an added advantage.
- Applicants must be willing to work on rotational shift, weekend and Public Holiday.
- Applicants must be willing to work in 1 Utama Shopping Centre, Petaling Jaya, Selangor.
Benefits:
- Employee Shares Option Scheme (ESOS)
- KPI rewards
- Annual Bonus
- EPF, SOCSO, EIS
- Medical Claim
- Overtime Claim
- Annual Leave/ Medical Leave/ Wedding Leave, etc
- Staff Purchase Scheme
- Product Training: Apple/ Intel/ Microsoft/ APC, etc
- Oversea Trip: Asia, America, Australia, Europe
- Salary Review- Twice per year
Job Type: Permanent
Pay: RM2,500.00 - RM2,800.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Technical: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa Melayu (Preferred)
- Mandarin (Preferred)
- Tamil (Preferred)
Location:
- Bandar Utama (Preferred)
Work Location: In person