✍ IT Technical Writer: Make Complex Tech Simple!
Are you a meticulous writer who can turn complex IT concepts into easy-to-understand guides? Join our team and help users master our software!
We're a fast-growing software provider specializing in ERP, POS, and mobile app solutions for retail, trading, and distribution. We deliver full digital transformation, backed by strong in-house development and local support.
We need an IT Technical Writer to create clear, user-friendly documentation for our cutting-edge IT solutions.
What You'll Do:
- Create Key Documents: Write and edit user manuals, API documentation, installation guides, SOPs, release notes, and knowledge base articles.
- Collaborate: Work closely with engineers, product managers, and support teams to gather information.
- Ensure Clarity: Review content for accuracy, consistency, and simplicity.
- Stay Updated: Keep documentation current with product features and updates.
- Improve Processes: Suggest ways to make our documentation better.
What We're Looking For:
- Bachelor’s degree (Computer Science, IT, Technical Communication, or related).
- 2+ years of technical writing experience in a software/IT environment.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to explain complex ideas simply.
- Familiarity with software development, APIs, and versioning.
- Basic programming knowledge (e.g., Python, JavaScript, C#) is a plus.
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What We Offer:
- Impactful Role: Directly improve how users interact with our IT solutions.
- Team Environment: Collaborate with a dynamic team.
- Benefits: 14 days Annual Leave, Medical, EPF/SOCSO, Performance Bonus, Annual Increment, and allowances.
- Work Setting: Fully on-site at Kuala Lumpur office, Mon-Fri, 9 AM – 6 PM.
- Growth: Opportunity to grow with a ~50-person company.
Location: Kuala Lumpur
Employment Type: Full-time
Ready to simplify IT? Apply now!
Job Type: Full-time
Pay: RM3,000.00 - RM5,000.00 per month
Schedule:
- Monday to Friday
Experience:
- API documentation: 2 years (Preferred)
- Technical Writing or Technical Documentation: 2 years (Preferred)
Work Location: In person