Responsibilities:
- Provide client support and technical issue resolution on products and services
- Knowledge in troubleshooting hardware and software
- Identify and correct or advise, on operational issues in client computer systems.
- Assembly of PC/laptops, installing/upgrading parts. Knowledge on Gaming PC would be an added advantage.
- Setup/reformat operating system on existing/new PC/laptop.
- To undertake any tasks as and when required.
Requirements:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
- A self-starter, responsible, analytical with good-attitude.
- Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
- Initiative, fast learner and confident.
- Able to work extra hours, independently, full responsibility and with minimum supervision.
- Rotational Shift
- Applicants must be willing to work in Queensbay Mall, Penang
Benefits:
- ESOS
- Basic salary+ Allowances
- Overtime Claim
- KPI Rewards
- EPF, SOCSO& EIS
- Annual Leave/ Medical Leave/ Wedding Leave, etc
- Medical Claim
- Staff Purchase Scheme
- Oversea Trip: Asia, America, Australia, Europe
- Salary Review- Twice per year
Job Types: Full-time, Permanent
Benefits:
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- Are you able to work overtime, work during weekend and public holidays?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Technical support: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa Melayu (Preferred)
- Mandarin (Preferred)
- Tamil (Preferred)
Work Location: In person