Responsibilities:

Maintaining and troubleshooting of IT hardware and software including Servers, Networking, Printers, Emails and etc.
Maintaining and troubleshooting of POS system including credit card and e-wallet terminals.
To support IT Store Branches, Open VPN, parking system, firework system, VMware virtualization and Fortigate Firewall.
Responsible to record and maintenance of IT infrastructure inventory list and ensure proper tagging/labelling.
Perform periodic software audit on all computer systems.
Perform administrative support and schedule routing of IT housekeeping.
Keep records and/or create knowledge base in event of any IT incident, IT problem and change management occur.
Responsible for any license and hardware warranty renewal for infrastructure appliances.
To carry out any other IT assignments as and when required.

Requirements:

Candidate must possess at least a Diploma or Degree in Computer Science, Information Technology or equivalent.
At least 3 years of working experience in the related field is required, preferably Executives specializing in IT/Computer – Hardware and Software.
IT related experience in Retail and F&B industry will be an added advantage.
Understand on Network Infra and Virtualization.
Strong communication skills, good work attitude and willing to learn.
Able to standby during weekends and public holidays. During peak season will be needed to standby at the office, if required.
Able to support after hours on-calls until store closing time.
Ability to start immediately will be an added advantage.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

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IT Support Executive

Customer Support Specialist (User Support) - KL