Responsibilities:
- Maintaining and troubleshooting of IT hardware and software including Servers, Networking, Printers, Emails and etc.
- Maintaining and troubleshooting of POS system including credit card and e-wallet terminals.
- To support IT Store Branches, Open VPN, parking system, firework system, VMware virtualization and Fortigate Firewall.
- Responsible to record and maintenance of IT infrastructure inventory list and ensure proper tagging/labelling.
- Perform periodic software audit on all computer systems.
- Perform administrative support and schedule routing of IT housekeeping.
- Keep records and/or create knowledge base in event of any IT incident, IT problem and change management occur.
- Responsible for any license and hardware warranty renewal for infrastructure appliances.
- To carry out any other IT assignments as and when required.
Requirements:
- Candidate must possess at least a Diploma or Degree in Computer Science, Information Technology or equivalent.
- At least 3 years of working experience in the related field is required, preferably Executives specializing in IT/Computer – Hardware and Software.
- IT related experience in Retail and F&B industry will be an added advantage.
- Understand on Network Infra and Virtualization.
- Strong communication skills, good work attitude and willing to learn.
- Able to standby during weekends and public holidays. During peak season will be needed to standby at the office, if required.
- Able to support after hours on-calls until store closing time.
- Ability to start immediately will be an added advantage.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Application Question(s):
- How much is your expected salary?
- How much notice are you required to give your current employer?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- IT Support: 3 years (Preferred)
- POS system: 3 years (Preferred)
Language:
- English (Preferred)
- Bahasa Malaysia (Preferred)
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