Primary Responsibilities
- Manage and support all the systems in the hotel
- Provide In-house guest IT related matter troubleshooting
- Coordinate, manage and oversee projects, document process
- Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
- Manage system changes with appropriate support staff to ensure uninterrupted services
- Liaise with vendors and work with users at all level
- Maintain inventory of all equipment, software and software licenses
- To ensure that day-to-day IT related issues are managed and resolved in a prompt and efficient manner.
Other Responsibilities
- Be aware of the hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Profile
Knowledge and Experience
- Diploma in Information Technology
- Minimum 4 years of relevant experience with at least 1 year in a similar capacity
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Knowledge of Windows Operating System
- Experience in Accor Hotels will be an added advantage
Competencies
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
Job Type: Permanent
Pay: RM1,700.00 - RM4,500.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- IT: 2 years (Preferred)
- Hospitality: 2 years (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person