Job Summary:
We are looking for a proactive and technically skilled IT Executive to support and maintain the IT infrastructure. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, resolving technical issues, maintaining systems, and assisting in technology upgrades to support manufacturing efficiency and productivity.
Key Responsibilities:
- Provide first-line support for hardware, software, and network issues across the plant.
- Troubleshoot desktops, laptops, printers, scanners, and other peripheral devices.
- Monitor and maintain LAN/WAN, Wi-Fi connectivity, and internet access across the facility.
- Support the installation, configuration, and maintenance of servers and network devices.
- Assist users with manufacturing-specific systems.
- Coordinate with vendors for application-level support.
- Oversee IT asset management including procurement, tagging, and inventory updates.
- Perform routine maintenance of systems to ensure operational uptime and data security.
- Ensure regular data backups and support disaster recovery procedures.
- Monitor antivirus, firewall, and endpoint security systems to prevent breaches.
- Ensure IT systems comply with company policies and industry regulations.
- Maintain updated documentation of systems, processes, and IT logs.
- Participate in IT-related projects such as hardware/software upgrades, migrations, or system rollouts.
- Collaborate with cross-functional teams to support digital transformation initiatives.
Job Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2–4 years of experience in IT support, preferably in a manufacturing or plant environment.
- Hands-on experience with Windows/Linux OS, networking, hardware, and enterprise systems.
- Strong problem-solving and communication skills.
- Ability to work independently and manage priorities under pressure.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person