Assist with software installations and upgrades
Assist in testing of new and existing software
Assist customers with general applications questions thru whatsapp, email and over the phone.
Remotely connect to customer workstations or servers to troubleshoot software related issues
Communicate with customers via telephone/internet and email to resolve software issues
Support the customer service team in daily administrative tasks
Software Reports customisation
Education level: Diploma in Information Technology (IT) or related field.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Work Location: In person