Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.
Get to Know the Role
As a Video Content Intern, you will play a key role in transforming Grab's internal knowledge base into engaging, easy-to-follow video content. You'll work closely with GTS and POPs service owners to identify important knowledge articles (KAs), and convert them into short, multilingual instructional videos using tools like Zoom Clips and CapCut.
You will report to Senior Manager Enterprise Communications. This is a paid internship role and is based onsite in Petaling Jaya.
The Critical Tasks You Will Perform
- Intern will be responsible for identifying existing knowledge articles in Grab Central for POPs and GTS and converting them into video format.
- Intern can utilise existing simple video recording and editing tools such as Zoom Clips and Capcut to produce these videos. Each video should be generated with subtitles in multiple languages, including Thai, Bahasa, Malay, and Vietnamese.
- Intern needs to collaborate with the relevant Service Owners to validate the KA topics that can be transformed into KA videos and obtain their approval prior to converting them into video format.
- Intern must obtain access to relevant GTS/POPs tools needed to create KA videos.
- Track and upload all the videos and relevant information in a centralised repository.
Qualifications
What Essential Skills You Will Need
- You will need to start the internship in August 2025 with a minimum duration of 3 months.
- You are majoring in Multimedia or equivalent.
- Experience using simple tools like Zoom Clips, CapCut, or similar platforms to create clean, concise video content.
- Ability to work with multiple stakeholders, including service owners, to gather input and validate content.
- Ensure accuracy in subtitles by working with country specefic teams and alignment with approved knowledge articles.
- Comfortable working independently, managing timelines, and tracking progress in a structured way.
- Maintain clear documentation of video versions, approval status, and uploads in a central repository.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the benefits we offer our Interns:
- Attractive Monthly Allowance!
- EPF (Employees Provident Fund) or SOCSO (Social Security Organization) where applicable.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.