Key Responsibilities:
1. Human Resources Management:
- Recruitment & Staffing: Oversee the recruitment process for security personnel, administrative staff, and other roles within the organization. Ensure that job descriptions, postings, interviews, and selection processes meet organizational standards.
- Employee Relations: Act as the primary point of contact for employee concerns, grievances, and queries. Promote a positive and engaging work culture.
- Training & Development: Organize and manage training programs, including orientation for new hires, ongoing training for existing staff, and compliance training for security personnel (e.g., legal requirements, safety protocols, first aid, etc.).
- Performance Management: Implement and oversee performance appraisal systems, providing constructive feedback and ensuring that employees meet performance standards.
- Compensation & Benefits: Manage payroll, bonuses, and other employee benefits, ensuring accurate and timely processing. Maintain compliance with labor laws and company policies.
2. Administrative Functions:
- Office Management: Oversee the daily operations of the office, ensuring efficient administrative support across the organization. Manage office supplies, equipment, and facility maintenance.
- Document Management: Ensure proper maintenance and filing of employee records, contracts, performance evaluations, and other HR-related documents in accordance with legal and organizational standards.
- Compliance: Ensure that all human resource policies, procedures, and practices comply with local labor laws, industry regulations, and security service-specific requirements.
- Health & Safety: Implement and enforce workplace safety protocols. Ensure that all employees are trained on safety standards, and conduct regular safety audits and inspections.
- Vendor & Supplier Management: Oversee relationships with external vendors (e.g., uniform suppliers, security equipment providers, etc.) and ensure the procurement of necessary supplies for operations.
3. Leadership & Strategic Planning:
- HR Strategy: Collaborate with senior leadership to develop HR strategies that align with the company’s goals and operational needs. Ensure that the HR function contributes to the overall success of the business.
- Team Leadership: Manage and guide HR and administrative teams, ensuring they are well-trained, motivated, and effective in their roles.
- Budget Management: Assist in the preparation and management of the HR and administration budget, ensuring that costs are controlled while maintaining the quality of services.
4. Security Operations Support:
- Security Staff Scheduling: Coordinate and manage the schedules for security personnel to ensure coverage and compliance with labor laws regarding work hours and overtime.
- Uniform and Equipment Management: Oversee the procurement and distribution of uniforms, gear, and equipment to security staff.
- Incident Reporting: Assist with administrative support related to incidents, accidents, or breaches in security protocols. Ensure that all documentation is accurately completed.
Key Qualifications:
- Education: Bachelor’s degree in Human Resources, Business Administration, or related field (preferably with HR certification).
- Experience: At least 5 years of experience in HR and administration, with 2+ years in a managerial role. Experience in the security services industry is highly desirable.
- Skills:
- Strong understanding of labor laws and regulations.
- Experience in recruitment, employee relations, and performance management.
- Excellent organizational, multitasking, and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to interact with employees at all levels of the organization.
- Proficiency in HR software and Microsoft Office Suite.
- Ability to manage confidential and sensitive information with discretion.
Work Environment:
- Office-based with occasional visits to sites or locations where security personnel are deployed.
- May require after-hours support during emergencies or critical events.
Key Attributes:
- Attention to Detail: Must be able to maintain accurate and complete records while managing a variety of HR and administrative tasks.
- Leadership: Ability to inspire and manage teams in a fast-paced environment.
- Problem-Solving: Ability to address employee concerns and operational challenges quickly and efficiently.
- Adaptability: Comfortable working in a dynamic and high-pressure environment, particularly in the security industry.
Job Type: Full-time
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person