We are looking for a skilled Service Crew to take orders and deliver food and beverages to our customers.
The right Service Crew uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Service Crew responsibilities include greeting and serving customers, providing recommendation, detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Crew, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
Keep in mind that Service Crew duties may require working in shifts and/or occasionally during weekends and holidays.
Ultimately, it is the duty of our Crew to provide an excellent overall dining experience for our guests.
Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant team to review specials (if any), changes on the menu and service specifications for reservations (e.g. parties / any events)
- Provide excellent customer service to guests
Requirements and skills
- Proven work experience as a Waiter or Waitress or Service Crew
- Hands-on experience with POS ordering information system
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- Food handling training is a plus
- Have typhoid vaccine
Location: If Only Restaurant
Ground floor, Regal House, No.1, Jalan U-Thant, Taman U-Thant, Kuala Lumpur
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person