Mercure Kuala Lumpur Trion, tallest Mercure hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with amazing view of Kuala Lumpur’s iconic skyline from the rooms.
Job Description
We are seeking a dynamic and experienced F&B Manager to join our team in Kuala Lumpur, Malaysia. As the F&B Manager, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional dining experiences for our guests while meeting revenue targets.
- Develop and implement innovative menu concepts that align with current culinary trends and guest preferences
- Manage inventory, control costs, and optimize food and beverage operations to meet financial targets
- Lead, train, and motivate a team of restaurant staff to deliver outstanding customer service
- Ensure compliance with food safety regulations and maintain the highest standards of hygiene and cleanliness
- Analyze customer feedback and sales data to continuously improve performance and guest satisfaction
- Oversee the maintenance and upkeep of restaurant facilities and equipment
- Collaborate with other departments to enhance overall guest experience and drive business growth
- Develop and implement marketing strategies to increase restaurant patronage and revenue
- Stay updated on industry trends and competitor offerings to maintain a competitive edge
Qualifications
- Diploma in Hospitality Management or related field
- Proven experience in food and beverage management, preferably in a high-volume restaurant or hotel setting
- Strong leadership and team management skills, with the ability to motivate and develop staff
- In-depth knowledge of culinary trends, food preparation, and service techniques
- Excellent financial management skills, including cost control, budgeting, and forecasting
- Customer-focused mindset with a commitment to delivering exceptional dining experiences
- Thorough understanding of food safety regulations and hygiene standards
- Proficiency in restaurant management software and point-of-sale systems
- Strong analytical skills to interpret data and implement performance improvements
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
- Creative problem-solving skills and attention to detail
- Passion for the hospitality industry and a drive for continuous improvement
Additional Information
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.