Executive, SCRM

FGV Holdings Berhad is Malaysia’s leading global agri-business and the world’s largest producer of Crude Palm Oil (CPO). FGV’s operations stretch across more than 10 countries in Asia, the Middle East, North America and Europe, and are focused on three main business sectors namely Plantation Sector, Logistics & Support Business (LSB) Sector and Sugar Sector. FGV is the world’s third biggest oil palm plantation operator, has the world’s largest bulking and storage facilities for vegetable oil and is Malaysia’s top refined sugar producer.

Job Description

Executive, Supplier Contract & Relationship Management

QUALIFICATIONS AND WORKING EXPERIENCE

Level of Education

• Bachelor Degree in any business courses

Work Experience

• 3-6 years working experience in handling procurement process, especially contract management
• Moderate user of eDaftar and other eProcurement system

PARAMETERS FOR SUCCESS / DIMENSIONS

Key Metrics

• % task completion
• Compliance with policy and procedures
• Turnaround time to respond queries and for contract life cycle management
• Audit posture

Organizational Metrics

• Number of participation in company activities
• Value for money increased by awarding high performance supplier
• Completing P.R.I.D.E leadership courses organized by GHC for long life learning culture

KEY CHALLENGES

• Insufficient information provided by the supplier.
• Constant calls and emails from vendors regarding the contract status.
• Incomplete documentation for further processing.
• Ad-hoc work for urgent requirements.
• Delay in receiving feedback from other parties (FGV subsidiaries).
• Non-compliance with GPP (user/vendor).

PURPOSE OF THE ROLE

• Responsible for managing the overall supplier management lifecycle, the role ensures supplier compliance, monitors performance, and supports supplier development while fostering strong and collaborative supplier relationships. Additionally, the role oversees vendor audits, drives awareness of company policies, prepares performance reports, and works closely with internal stakeholders to improve supplier-related processes, while staying informed on industry standards and maintaining continuous professional growth.

KEY ACCOUNTABILITIES/INDIVIDUAL ACCOUNTABILITIES

• Responsibility for overseeing comprehensive supplier management activities, including on boarding coordination, compliance monitoring, performance evaluation, and relationship development, to support organizational objectives and procurement strategies.
• Ensure all supplier engagements comply with legal, regulatory, and internal requirements while proactively identifying and mitigating risks related to supplier conduct, ethics, and sustainability.
• Build and maintain positive and professional relationships with suppliers, fostering effective communication to drive alignment with company policies, contractual obligations, and performance expectations.
• Develop and deliver supplier awareness initiatives to educate vendors on relevant policies, codes of conduct, sustainability requirements, and compliance standards.
• Conduct periodic supplier audits, assessments, and due diligence reviews to validate adherence to agreements, certifications, and risk management protocols.
• Monitor supplier performance across key metrics throughout the contract lifecycle, initiating corrective actions and supporting improvement plans to address underperformance.
• Analyze supplier data and prepare regular reports to provide insights into compliance status, performance trends, risk exposure, and improvement initiatives.
• Identify opportunities to streamline and enhance supplier management processes, contributing to increased efficiency, transparency, and value delivery.
• Support supplier development initiatives by engaging with vendors to build capability, address gaps, and encourage continuous improvement in line with business objectives.
• Collaborate with internal stakeholders, such as procurement, legal, compliance, finance, audit and operations teams, to ensure supplier management activities are aligned with organizational policies and regulatory requirements.
• Maintain accurate and organized records of supplier documentation, audit findings, and performance evaluations to ensure audit readiness and accountability.
• Stay updated on industry trends, market conditions, and best practices in supplier management and compliance to inform decision-making and drive innovation.
• Pursue continuous professional development in supplier management, compliance, and performance improvement to remain current with evolving standards and expectations.