HR Operations & Administration
- Ensure the accuracy and timely processing of Time Management System records and monthly payroll inputs.
- Maintain up-to-date and accurate leave records and coordinate leave administration for employees.
- Process employee claims and reimbursements promptly, ensuring all documentation is complete and valid.
- Manage and maintain accurate HR records and personnel files in line with data privacy requirements.
- Prepare reports, correspondence, and presentations as required, including data analysis and summaries.
- Ensure all HR Standard Operating Procedures (SOPs), policies, and procedures are current and compliant.
- Support the Training function with administrative tasks, HRDF claims, and internship allowances.
- Assist with other administrative tasks and projects assigned by the HR leaders.
Employee Relations & Engagement
- Serve as a primary point of contact for employees regarding routine inquiries about HR policies, procedures, payroll, and benefits.
- Assist in the communication and administration of employee benefit programs, ensuring employees receive timely and accurate information.
- Participate in planning, coordinating, and executing employee engagement activities and initiatives, such as IHG’s Celebrate Service Week and other internal or external events.
- Help foster a positive work environment through daily interactions and support of departmental initiatives.
- Support colleagues during the on boarding process, including conducting orientation sessions and ensuring new hire documentation is accurate and complete.
Recruitment & Talent Support
- Assist in recruitment activities, including posting vacancies, screening applications, coordinating interviews, and maintaining recruitment records.
- Facilitate pre-employment processes such as reference checks, background screenings, and offer documentation.
- Maintain job postings on internal and external platforms and manage applicant tracking systems.
Facilities & Colleague Wellbeing
- Collaborate with Engineering and Housekeeping teams to ensure the Heart of House areas and colleague facilities (e.g., lockers, staff café, surau, recreation area) are clean, safe, and well-maintained.
- Monitor and report maintenance issues promptly to relevant departments.
Other Responsibilities
- Uphold strict confidentiality of all HR-related information.
- Support teamwork and cross-department collaboration to enhance the employee and guest experience.
- Perform any other ad-hoc tasks or projects assigned by the Director of Human Resources.
What we need from you
- Bachelor’s degree in Human Resources, Communications, Business Management or related field preferred.
- 1 to 2 years related experience or an equivalent combination of education and work-related experience.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Problem-solving and analytical abilities.
- Problem solving, reasoning, motivating, organizational and training abilities.