Company Name: QL Kitchen Sdn Bhd
Work Location: Jalan Kawat, Seksyen 15, Shah Alam
Position Title: Executive – Information Technologies (IT)
Snapshot of the role:
To support and enhance the organization’s digital operations by maintaining IT systems, automating processes, and ensuring the reliability of infrastructure, databases, and enterprise applications.You are driven to:
- Process Automation & Digitalization
- Automate and optimize business processes using Robotic Process Automation (RPA) tools
- Develop and maintain RPA workflows
- Collaborate with departments to enhance digital workflows using platforms like Power Automate and SharePoint
- Database Management
- Ensure reliable and efficient operation of Microsoft SQL Server
- Write SQL queries, stored procedures, views, and functions
- Perform database maintenance, performance tuning, and troubleshooting
- ERP System Support
- Provide user support and issue resolution for ERP systems
- Handle ERP data extraction, reporting, and documentation
- Update training materials related to ERP usage
- IT Support & Infrastructure
- Provide technical support for software, hardware, and network issues
- Coordinate system upgrades, patch management, and deployments
- Assist in enterprise application maintenance and configuration
- IT Project & Asset Management
- Assist in IT project planning and implementation (e.g., system upgrades, documentation)
- Maintain project documentation and reports
- Manage IT asset inventory, procurement, tagging, and disposal
- Track software licenses, service contracts, and renewal timelines
What you’ll need to succeed:
- Good communication skills to liaise with vendors, users, and cross-functional teams.
- Ability to manage priorities, multitask, and support in a fast-paced environment.
- Self-motivated with a willingness to learn and grow in technical and ERP domains.
- Good analytic and problem-solving skills
- Strong sense of responsibility and urgency in task delivery
- Experience supporting or maintaining ERP or business applications.
- Exposure to automation of business processes is a plus.
- Willingness to provide after-hours support during deployments or outages.
Ready to grow your career? Apply now! Send in your updated resume with salary details to ensure faster processing time. Only shortlisted candidates will be notified. HR PIC Email: career_qlk@ql.com.my.