Job Summary:
The Executive Housekeeper is responsible for overseeing the entire housekeeping operation of the hotel, ensuring the highest standards of cleanliness, hygiene, and presentation are maintained at all times. This leadership role involves managing and motivating the housekeeping team across various sections, including guest rooms, public areas, linen, gardening, and hotel décor, to deliver an exceptional guest experience while maintaining operational efficiency and cost control.
Key Responsibilities:
- Lead, supervise, and motivate the housekeeping team to consistently uphold hotel cleanliness and presentation standards.
- Plan, organize, and direct daily housekeeping operations for rooms, public areas, linen management, gardens, and hotel décor.
- Monitor and maintain inventory of housekeeping supplies, linen, and equipment, ensuring cost-effective usage and timely replenishment.
- Conduct regular inspections of guest rooms, public areas, and hotel facilities to ensure adherence to cleanliness, safety, and brand standards.
- Develop work schedules, assign duties, and oversee team performance to achieve departmental goals.
- Provide training, coaching, and development opportunities to enhance team skills, performance, and guest service delivery.
- Collaborate with other departments to ensure smooth operations and guest satisfaction.
- Implement and monitor health, safety, and hygiene practices in compliance with hotel policies and local regulations.
- Manage budgeting, cost control, and reporting for the housekeeping department.
- Coordinate seasonal, special event, and festive décor within the hotel.
Requirements:
- Proven experience in a housekeeping leadership role, preferably in the hospitality industry.
- Strong leadership, organizational, and communication skills.
- Keen attention to detail and commitment to maintaining high cleanliness standards.
- Ability to manage budgets, control costs, and optimize resources.
- Flexible, proactive, and guest-oriented approach.
- Knowledge of housekeeping procedures, cleaning techniques, and safety standards.
Job Type: Contract
Contract length: 12 months
Pay: RM5,500.00 - RM6,000.00 per month
Ability to commute/relocate:
- Ipoh: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person