- Support the Executive Office by giving secretarial support to the General Manager, greet and assist visitors, answer incoming calls to the Executive Office and handle guest complaints that come to the office.
Essential duties and responsibilities – (Key activities)
- Perform clerical duties such as typing correspondence and reports, filing, and answering phones. Maintain and upkeep various filing systems. Including vendor information as necessary.
- Receive visitors and guest. Answer questions and concerns; follow through either to resolution or refer to the appropriate manager.
- Ensure all incoming and outgoing correspondence is typed, received, mailed and/or filled as required.
- Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required.
- Compilation of all meeting minutes of the hotel including morning briefing, owner’s meeting, P&L meeting, credit, operations and executive committee meeting.
- Assist finance department with the tracking, renewal and follow up of all licenses and contracts.
- Compilation of presentations for Headquarters including weekly meeting and monthly presentations, sustainability tracking and updates, risk management and ABAC updates.
Other standard responsibilities
This position may be required to perform a combination of the following supportive functions in addition to performing the essential functions, with the percentage of time spent performing each function solely determined by the manager based on the hotel's specific needs:
- Ordering and maintaining office supplies.
- Make reservations for V.V.I.P. and V.I.P. guests of the General Manager.
- Organize and maintain filing system.
Job Type: Full-time
Pay: From RM4,200.00 per month
Benefits:
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person