Responsibilities
1. Website & Product Management
- Assist in uploading and updating product listings, images, descriptions, and pricing on the website.
- Ensure all product information is accurate and up to date.
- Coordinate with the creative and buying teams for product launches and campaign updates.
- Monitor site functionality and flag any issues or bugs.
2. Order & Fulfillment Support
- Monitor incoming online orders and ensure timely processing and coordination with the logistics/warehouse team.
- Follow up on returns, exchanges, and customer issues related to e-commerce.
- Support daily reporting on order status and inventory movement.
3. Campaign Execution & Merchandising
- Assist in setting up online campaigns, promotions, discount codes, and homepage banners.
- Support General Manager in planning and executing monthly product pushes or collections.
- Coordinate with marketing for alignment across email and social campaigns.
4. Event Managements & Setup
- To ensure all product launches are on standby during event launching
- Support any backend related including online & offline channel support (POS, payments, promotions etc).
- To support team during event setups when required.
5. Reporting & Analytics
- Assist in compiling weekly/monthly e-commerce performance reports (sales, conversion, traffic, etc.).
- Track campaign performance and provide insight for improvements.
6. Prepare RFID Labels
- Liaise with production/marketing team for product info & prepare RFID labels to send to supplier
Job Requirement
- Diploma/Degree in Business, Marketing, E-commerce, or any relevant field.
- 1–2 years of experience in an e-commerce or digital role preferred. Fresh graduates with relevant internship experience are welcome.
- Familiar with Shopify or other e-commerce platforms is a bonus.
- Basic understandings of HTML & CSS (JavaScript is a plus point)
- Good command of English & Bahasa Malaysia.
- Detail-oriented, organised, and able to multitask.
- Team player with a proactive attitude.
- Comfortable with Excel/Google Sheets, Canva, and basic CMS.
Job Type: Full-time
Pay: RM2,500.00 - RM3,200.00 per month
Work Location: In person