Are you ready to shape a better tomorrow?
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
As a Disaster Recovery Manager within Group Cloud Operations, you will play a crucial role managing all disaster recovery activities for the overall environment, governing and ensuring all planned business continuity activities are implemented and comply to regulatory requirements. Act as Business Continuity Management Coordinator for Group Cloud Infrastructure. Working closely with Group Business Continuity team to ensure appropriate recoverability planning and testing is in place along with Disaster Recovery best practices to mitigate the overall risk to AIA critical business operations.
Responsibilities include, but are not limited to, the following:
- Work closely with the Group Business Continuity, Business Unit and internal delivery teams on service reporting activities.
- Perform business impact analyses (BIA) and risk assessments to quantify the impact of a major disruption to the organization's critical processes and to identify threats the organization is exposed to.
- Prepare, coordinate and conduct the organization’s disaster recovery exercises and validation/test in order to enhance the preparedness of an organization to deal with disruptive events, ensuring the RTO (recovery time objectives) and RPO (recovery point objectives) for the organization’s systems are met.
- Review disaster recovery approach and procedure, adjust disaster recovery runbook where necessary.
- Review organization’s critical business function’s recovery readiness, including reviewing the capability and capacity of recovery systems, oversight on the implementation of the solution and test to ensure DR readiness is in place.
- Advocate continuous service improvement to ensure improvement plan is in place to address operational gaps.
- Manage the Business Units Business Continuity Coordinators and Disaster Recovery third party vendor relationships.
- Manage stakeholders’ relationship.
- Conduct disaster recovery postmortem, prepare test report and management reporting on disaster recovery activities for the Organization.
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
Qualifications:
- Minimum 5 years working experience providing IT Disaster Recovery (DR) service from designated regional IT hub for organization with global presence.
- Well-verse with ITIL IT Service Continuity Management or equivalent concept but not limited to the following: eg. DR Framework, DR Activation, DR Maintenance, DR Reinstatement etc
- Working experience / knowledge in digitalization and automation of DR Processes / Workflow
- Strong organizational and project management skills
- Strong analytical skills and able to pay close attention to complex detail, able to work well under fast-paced environment.
- Strong knowledge and understanding of Disaster Recovery and Business Continuity planning and testing processes.
- Strong experience in executing Live DR Test
- Knowledge and experience in digitalization and automation of DR Process will be an advantage.
- Certification in Business Continuity, Disaster Recovery and related disciplines preferred.
Skills:
- Ability to demonstrate independent leadership, judgment, and decision making.
- Ability to adjust to multiple and changing priorities, remaining flexible and open.
- Ability to create and maintain cooperative working relationships with internal and external stakeholders of peer levels.
- Strong independent problem-solving skills and leadership interpersonal skills
- Precision, reliability, dynamism and flexibility
- Be a self-starter and possess the confidence and skills to operate well within a team of highly skilled peers.
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.