Customer Service Executive | Basic up to RM 4,000 | 5.5 days | Sungai Besi, KL
Position: Customer Service Executive
Company Background: Medical center
Working Location: Sungai Besi, KL
Working Hours: Mon – Fri 9am-6pm (office), Sat 9am-1pm (work from home)
Salary Range: Basic MYR3,000~RM4,500
Responsibilities:
Responsible for the clinical operations flow, receiving telephone call or email, handling Whatsapp enquiries, assist customer for product/ service enquiries, and customer payment collection.
Be the main liaison between client and clinical operations to ensure smooth communication, appointments and arrangements.
Actively promote product, service and ongoing promotions to customer
Identify sales opportunities by understanding customer needs and suggest relevant product or services
Service recovery and feedback management.
Perform any other ad-hoc administrative tasks when needed.
Requirements:
Min Diploma and above.
Proven experience in customer service will be considered a plus.
Excellent computer skills (MS Office).
Well-organized and responsible with an aptitude in problem-solving.
Ability to work under pressure.
Preferably a detailed oriental and fast learner.
Job Type: Full-time
Pay: RM3,000.00 - RM4,500.00 per month
Language:
- Mandarin (Required)
- Bahasa (Required)
- English (Required)
Work Location: In person