The Credit Control Assistant/ Executive is responsible for Accounts Receivable end to end process including; i.e. debtor ledgers, monitor customer account details for non-payments, delayed payments and other irregularities, account record, and facilitate the credit application process.
- Ensure daily collection is updated and reconciled on daily basis and at month.
- Perform daily collection follow-ups (calls and/or emails).
- Liaise with customers, inter departmentally and cross functionally to resolve customer account queries/dispute.
- Ensure all outstanding balance or potential bad debts are being actively pursued in a professional manner.
- To be acquainted with and to ensure compliance on company collection policy and procedures.
- Perform in-depth analysis on customer payment behaviors and review it progressively with the head of department.
- To follow-up with respective stakeholders to resolve dispute items and improve dispute resolution turnaround time.
- Take initiative to drive collections performance measures/key performance indicators (KPIs).
Preferred Qualifications, Experience and Skills :
- At least 2 years of working experience as a credit control;
- Diploma/Degree in Accounting/finance or equivalent;
- Experience in handling prepaid account will be an added advantage;
- Attention to details and result-driven;
- Able to work independently with minimum supervision and thrive in a fast moving environment with tight schedules and changing scenarios;
- Computer literate - Finance system and Microsoft Excel;
- Proficiency in spoken and written English required. Proficiency in other languages will be an added advantage
Working location:
FMX (M) Sdn Bhd
Hap Seng Business Park
Blok 5, Level 3A Persiaran Perusahaan Section 23, 40300 Shah Alam, Selangor.
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Job Type: Full-time
Pay: From RM2,000.00 per month
Benefits:
- Free parking
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person