Ppassionate about delivering exceptional customer experiences and possess excellent communication skills, we invite you to apply for this exciting opportunity.
Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
Communicate effectively with clients through various channels, including email, phone, and Live Chat.
Collaborate with internal teams to ensure timely and accurate delivery of services.
Proactively identify and resolve issues to ensure client satisfaction.
Analyze client feedback to identify areas for improvement and implement solutions.

Job Requirements:

Possess a diploma or higher educational qualification.
Understanding of financial markets, investment products, and regulatory requirements will be an advantage.
Ability to multitask and prioritize effectively in a dynamic and fast-paced financial environment.
Able to work independently and in a team, handle paperwork, assist with company events, and collaborate with internal teams to resolve client queries.
Good command of English and Mandarin, both spoken and written, required to serve Mandarin-speaking clients.
All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Working hour：Monday to Friday, 8:30am to 5:45pm.
2 weeks training is not allowed to take leave.

Work Location: Menara AIA Sentral (near Monorail/MRT station)
Interview Process: 1 round face-to-face interview.

Salary is up to RM4,700 depend on experience & qualification
EPF and SOCSO
Annual Leave: 21 days per year
Medical Leave: 14 days per year
Bonus based on Performance Development Review (PDR) annually, the company and employee performance.

Job Type: Full-time

Pay: RM3,400.00 - RM4,700.00 per month

Benefits:

Application Question(s):

Education:

Experience:

Language:

Work Location: In person

Client Services Executive (Mandarin) - Bukit Bintang (Up to RM4700)

Admin - Bukit Jelutong Shah Alam