Job Description :
- On time respond to customer's inquiries (Quotation, Document, etc).
- Handle customer’s order, schedule, delivery confirmation and follow up.
- Manage concerned documents such as airway bill, invoice, packing list, custom form.
- Able to resolve customer interactions, transactions, comment, and complaints.
- To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – factory or warehouse with customers in order to manage the sufficient stock.
- To understand customer situations to foresee customer's demand for preparing and adjusting the handling according to it.
- Able to negotiate with internal and external teams via phone, email, or face to face meeting with all parties and customers.
- To support a variety of inquiries such as product specification, promotion status, documentation by working with internal counterparts.
- Coordinate internal process, monitoring and reporting some internal key indicators.
- Grasp customer's demand situation and order trend.
- Support for customer's account maintenance.
- Internal database maintenance, preparing budget, and reporting sales result. Job
Requirements :
- Diploma or Degree Holder (Fresh graduates are welcome).
- 1-2 years working experience as a sales or operation job.
- Candidates with related pre-sales experience in the electronics industry will be an advantage.
- Having computer knowledge (Excel & word), good communication skills.
- Can start work ASAP.
- Working day and time: Monday-Friday, 8:30am~5:35pm
Job Types: Full-time, Fresh graduate
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Professional development
Schedule:
- Monday to Friday
Work Location: In person