Business Analyst-RPA
Important Information
Location: Kuala Lumpur Malaysia
Experience: 4 years+
Job Mode: Full-time Contract
Work Mode: On-Site
Job Summary
Business Analyst with RPA experience to identify automation opportunities, define business requirements, and work closely with development teams to implement robotic process automation solutions. The ideal will bridge the gap between business needs and technical solutions by analyzing workflows, gathering requirements, and supporting the end-to-end RPA lifecycle.
Responsibilities & Duties
- Collaborate with stakeholders to identify and evaluate business processes for automation potential.
- Document current state and target state workflows using process maps, flowcharts, or BPM tools.
- Gather, analyze, and define business requirements and translate them into functional RPA specifications.
- Work closely with RPA developers to ensure accurate solution design and implementation.
- Support the design and execution of test cases and assist in user acceptance testing (UAT).
- Develop and maintain detailed documentation including process definitions, use cases, and business requirements documents (BRDs).
- Monitor and analyze the performance of deployed bots to ensure efficiency and accuracy.
- Provide post-deployment support and work with business users to drive adoption and enhancements.
- Identify process improvement opportunities and provide insights to improve operational efficiency.
Qualifications & Skills
- Bachelor's degree in Business Administration, Information Technology, or related field.
- 4+ years of experience as a Business Analyst, with at least 1-2 year focused on RPA-related projects.
- Familiarity with RPA tools such as UiPath, Blue Prism, or Automation Anywhere.
- Strong understanding of business process analysis and design methodologies.
- Excellent communication, presentation, and stakeholder management skills.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.