Job description**Being part of our retail team means that**:
- You enjoy working in a customer facing role,
- You are driven by providing excellent customer services,
- You are confident in handling our customer’s money in a fast-paced environment,
- You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
- You are friendly, collaborative and have a positive attitude.
- *Responsibilities (What you will do on daily basis)**:
- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;
- Accurately verify or enter the customer’s information on our systems;
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;
- Keep up to date with Ria’s products, services and policies;
- Balance your cash register and prepare cash for bank deposit;
- Prepare your daily transactions record;
- Perform other duties as assigned or requested by your colleagues and superiors.
- *Requirements (What we will look for you to have)**:
- Fresh graduate with SPM and above
- Ability to work flexible schedules, including weekends;
- Some computer knowledge with ability to use MS Word and Excel;
- Cash handling experience is highly preferred;
- Strong customer service skills;
- A valid work permit is a must.
- Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers
- *Job Types**: Full-time, Permanent
- *Job Types**: Full-time, Permanent
- *Salary**: RM1,700.00 - RM2,500.00 per month
- *Benefits**:
- Health insurance
- Maternity leave
- Parental leave
Schedule:
- Day shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
COVID-19 considerations:
We follow SOP strictly and staff is required to put on face mask during work.
Ability to commute/relocat
Job Types: Full-time, Part-time, Permanent
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
Work Location: In person
