Technician 4, Test Equipment Maintenance (UPM Coordinator)

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

Summary of the Role:

As a Test Equipment Maintenance Technician (Technician 4), you will be responsible for coordinating shift-based task assignments and supporting the operational efficiency of test equipment. Key responsibilities include monitoring and troubleshooting equipment, tracking KPIV/KPOV metrics, performing equipment setup and maintenance, and ensuring compliance with ISO standards and safety protocols.

Job Responsibilities and Role Accountabilities:

• Coordinate shift-based task assignments for UPM Technicians.
• Monitor and report on test equipment activities, including troubleshooting, upgrades, and audits.
• Test equipment (Test cell, Tester, Bagger, VDCS, Conveyor) setup and down troubleshooting.
• Track test equipment KPIV/KPOV metrics via KPOV database, OEE, maintenance logs, and the digital PM system.
• Conduct buyoff for conversion items prior to production release.
• Compile and report monthly performance ratings for UPM technicians.
• Act as an upskilling trainer for UPM technicians.
• Perform equipment checklists in accordance with established procedures.
• Support engineers in daily operations and special projects.
• Ensure compliance with ISO standards.
• Adhere to all safety regulations and cleanroom protocols.

Qualifications

Education and Work Experience:

• Diploma in Mechanical Engineering, Electromechanical Engineering, Mechatronics Engineering, Electrical Engineering, Electronics Engineering or a related field of study.
• Atleast 5 years of technical experience in the test equipment function or a relevant field.
• Industry exposure in Electronics, Semiconduction Manufacturing setup is highly preferred.

Skills and Competency Requirements:

• Equipment Troubleshooting – Diagnosing and resolving issues in Test cells, Testers, Baggers, VDCS, and Conveyors.
• Test Equipment Setup and Maintenance – Hands-on setup, teardown, and upkeep of complex machinery.
• Data Analysis & Reporting – Tracking KPIV/KPOV metrics using tools like OEE, maintenance logs, and digital PM systems.
• Audit & Buyoff Execution – Conducting equipment audits and pre-production buyoffs to ensure readiness.
• Knowledge of ISO Standards – Familiarity with quality and compliance standards in manufacturing.
• Preventive Maintenance – Performing and managing routine checks via digital systems.

Other Skills Requirements:

• Task Coordination – Assigning and managing shift-based work for UPM Technicians.
• Work Documentation – Completing equipment checklists and compiling technician performance reports.
• Production Support – Assisting engineers with daily tasks and special projects.
• Cleanroom Protocols – Adhering to strict environmental and cleanliness standards.
• Safety Awareness – Following all safety regulations during equipment operation and technician management.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email [email protected].