Overview
WHO WE ARE:
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.
WHAT WE’RE ABOUT:
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.
Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.
ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:
For remote positions, all candidates must complete a video screen with our corporate recruiting team.
Responsibilities
WHAT YOU WILL BE DOING:
- Deploy, configure, maintain, and optimize Microsoft Teams to ensure platform stability and performance.
- Manage Teams meetings, voice calls, collaboration features (e.g., channels, file sharing), and third-party app integrations.
- Troubleshoot user issues (e.g., login failures, meeting connectivity, permissions) and provide training and guidance.
- Develop Teams usage policies, security measures, and compliance standards to meet data protection requirements.
- Monitor Teams service health, respond to incidents, and collaborate with Microsoft support for issue resolution.
- Optimize integration between Teams and other Microsoft 365 services (e.g., SharePoint, OneDrive, Exchange).
Qualifications
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Computer Science, IT, Telecommunications, or a related field.
- 10 years of Microsoft 365 administration experience, with proficiency in Teams Admin Center.
- Knowledge of Teams integration with SharePoint, OneDrive, and Exchange; basic PowerShell scripting skills.
- Strong troubleshooting skills to quickly diagnose and resolve Teams-related issues.
- Excellent communication skills, with the ability to support global teams (additional language requirements if needed).
- (Preferred) Microsoft 365 certification (e.g., MS-700: Managing Microsoft Teams).
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.
