Primary Objective
- To enhance client experience through seamless on-boarding process while improving productivity, ensuring regulatory compliance and mitigating risk Ensure consistent, centralized on-boarding process for corporate clients across RHB Group
- Perform due diligence checks as required for new and existing clients
- Ensure compliance to regulatory requirements and updating processes where necessary
- Collating and validation documentation from corporate clients
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Maintain documentation in central repository
- Act as a liaison related to on-boarding (operational) and provide consistent follow up and follow through on inquires and issues
- Ensure accurate and efficient corporate onboarding screening processes across entities
- Interact with product groups, functional groups and clients to develop understanding of client profile and requirements
- Gather, review and ensure validity of clients’ information and documents from internal/external sources as appropriate
- Execute all on-boarding related workflow activities including exchange of information and gathering of approvals
- Track, monitor and escalate potential on-boarding issues and delays as necessary
- Ensure on-boarding processes are in compliance with regulatory, compliance and audit requirements
- Provide input to develop/enhance internal procedures and processes in order to increase efficiency
- Creation and enrichment of reference data
- Perform due diligence checks for new corporate clients
- Perform annual reviews of due diligence for existing clients
- Assist in project implementation related to on boarding
- Assist Head in ICAAP Material Risk Assessment (MRA) - Monitor & Report
- Assist Head of CCOB in BRCO function for Client Coverage Private Sector (refer to BRO JD & BCO JD)
- Collate and validate documentation for corporate client onboarding
- Creation and enrichment of reference data
- Perform due diligence checks for new corporate clients
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Perform annual reviews of due diligence for existing clients
- Bachelor Degree - Finance, Business Administration, Banking or equivalent professional qualifications.
- 1-2 years’ experience in Financial Services, preferably with some experience in client services
- Attention to details and effective follow up skills to ensure timely deliverables
- Efficient at multi-tasking
- Good communication and interpersonal skills, which include the ability to build productive working relationships with other product and functional groups
- Highly analytical and organized
- Good problem solving skills
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