Steward
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
A Steward works hands on and performs specified cleaning duties in designated areas of the kitchen and outlet to maintain their cleanliness and hygiene, achieving efficient service delivery.
What will I be doing?
As the Steward, you will be responsible for performing the following tasks to the highest standards:
- Maintain high customer service with customers in mind.
- Have a positive attitude, take responsibility and initiative to resolve issues as well as communicate clearly with customers and colleagues.
- Clear full garbage bins in the kitchens, stewarding areas and the corridors, changing them as often as needed, and empty and rinse them out with micro-gun.
- Keep the storeroom in order.
- Clean and polish the silver, copper and stainless steel, placing them back in their designated storage.
- Maintain the polishing machine and the deoxidizing bath in perfect order.
- Return all damaged articles and report missing articles to your supervisor.
- Clean your area room before the end of your shift.
- Undergo training on some other duties assigned to you by your supervisor.
- Operate the automatic dishwashing machine.
- Keep all washed articles, clean the dishwashing machine, clear tables and the sinks.
- Provide the restaurants with sufficient dishes.
- Clean the floor and tiles in the kitchen, corridors and stewarding areas.
- Complete the FSMS checklist in preparation for service.
- Perform all duties and responsibilities safely for yourself and others in the workplace.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Carry out any other reasonable duties and responsibilities as assigned.
What are we looking for?
A Steward serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Junior Middle School diploma or equivalent.
- Possess a valid health certificate.
- Able to operate and maintain cleaning equipment.
- Assist Waiters, Bar Attendants and Kitchen team members where required and carry out any reasonable duties requested by the Manager.
- 1 year of work experience in a 4 / 5-star hotel preferred.
- Knowledge in HACCP preferred.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
