Key Responsibilities of this job:
1. Account Management & Client Engagement
- Serve as the primary point of contact for assigned accounts to build and maintain strong, long-lasting client relationships.
- Also serve as an IoT sales competence supporting any account.
- Understand clients’ business challenges and propose solutions that create measurable impact.
- Identify opportunities for growth within existing and new accounts and turn leads into sales.
- Conduct regular account reviews to ensure client satisfaction and identify upselling or cross-selling opportunities.
- Address client queries and issues promptly and effectively.
2. Business Development & Revenue Growth
- Develop account plans and strategies to achieve sales targets and revenue growth.
- Work closely with the Solutions, Pre Sales and Segment Marketing team to design and present proposals for our products and services and emphasis on IoT and Smart solutions.
- Negotiate contracts, pricing, and terms with clients in line with company policies.
3. Project & Solution Delivery Support
- Coordinate with technical teams to ensure timely delivery of IoT solutions.
- Monitor project milestones, troubleshoot issues, and ensure alignment with client expectations.
- Provide feedback to product teams for continuous improvement of IoT offerings.
4. Market & Industry Insights
- Keep abreast of emerging IoT trends, competitor offerings, and technological advancements.
- Provide insights to internal teams on market opportunities and customer needs.
5. Reporting & Administration
- Maintain accurate records of account activities, pipeline status, and customer communications.
- Prepare monthly and quarterly reports on account performance, opportunities, and risks.
- Willingness to travel locally and regionally as required.
Qualifications:
- Bachelor’s Degree in Business Administration, Marketing, Telecommunications, Engineering, or related field.
Minimum years of experience required to perform this job:
- Minimum 5–7 years of experience in account management, preferably in IoT, ICT, or technology solutions.
Required Skills and abilities:
- Strong understanding of IoT technologies, applications, and industry use cases.
- Proven track record in achieving sales targets and managing key accounts.
- Excellent communication, presentation, and negotiation skills.
- Customer-focused with strong problem-solving abilities.
- Ability to work collaboratively across departments and manage multiple accounts simultaneously.
Job Types: Full-time, Permanent
Pay: RM9,000.00 - RM13,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Maternity leave
- Parental leave
Work Location: In person
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