Requirements
- Candidate must possess at least Certificate / Diploma / Advanced / Higher Graduated in Automotive field.
- At least 1 Year of working experience in the related field is required for this position.
- Good command of written and spoken in English and Bahasa Malaysia.
- Excellent customer service, interpersonal, and communication skills.
- Strong organizational, decision making, and problem-solving skills.
- Able to advise and communicate with customers regarding vehicle situation.
- Required Skill(s): Knowledge of dealing with complaints, basic knowledge of service automotive techniques, business systems, and basic computer skills.
- Ability to work under pressure and tight deadline.
- Able to work with minimum supervision, confident, dynamic, and customer-oriented attitude.
- Must have a valid driving license and possess own transportation.
- Able to work on weekend’s (Saturday & Sunday) and during Public Holidays (If required).
- Must willing to work in JALAN KLANG LAMA, KUALA LUMPUR.
Responsibility
- Ensure overall customer satisfaction with aftersales service.
- Ability to effectively communicate with customers regarding services recommended and performed.
- Prepares service estimates, sells routine maintenance / repair services, and conducts follow-ups regarding unsold services and customer inquiries.
- Performs opening and closing responsibilities.
- Schedules appointments, answers phone and collects funds for services performed.
- Conducting final inspection and vehicle handover.
- Ad hoc duties as and when assigned.
Job Type: Contract
Pay: RM1,700.00 - RM4,000.00 per month
Benefits:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- Do you willing to work on Saturday, Sunday and Public Holidays (if required)?
License/Certification:
- Driving License (Required)
Location:
- Kuala Lumpur (Required)
Work Location: In person
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