Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
- GrabInsure is part of Grab Financial Group. GrabInsure's mission is to design and deliver insurance that enables millions of people in Southeast Asia to better protect themselves and their families against life's uncertainties. We have already launched several "first-of-their-kind" products including micro-health and Usage Based Auto Insurance.
- To take us to the next level, we are looking to widen our customer reach and product range in life, health, and general insurance.
Get to Know the Role
As the Senior Manager in GrabInsure Commercial at Grab Malaysia, you'll be at the forefront of driving the overall growth and strategic direction of Grab's insurance business in Malaysia. You'll lead a critical function, working in close collaboration with the country and the regional team. This role demands strategic leadership to galvanize internal stakeholders, craft innovative insurance propositions, manage key external partnerships, and build a high-performing team. You will report to the Head, Payments, Loyalty & Insurance.
The Critical Tasks You Will Perform
- Lead the comprehensive go-to-market strategy and execution for GrabInsure in Malaysia, co-developing high-impact business expansion strategies with Regional Commercial and country teams to ensure overarching strategic alignment and market relevance, and to deliver value to our consumers, driver-partners and merchant-partners.
- Drive growth by building, empowering, and nurturing a lean, high-performing team, fostering their capabilities, and shaping their career paths to ensure independent operation and skill development.
- Cultivate and sustain partnerships with key partners at senior management level, initiating engagement, leading negotiations, and overseeing the administration of complex commercial contracts, agency agreements, and master policies to achieve our goals.
- Act as the responsible officer for the existing Grab insurance agency and any future regulated insurance intermediary entities in Malaysia, building and maintaining trusted relationships with regulators, ensuring compliance, and communicating GrabInsure's strategy and priorities.
- Influence and align critical internal stakeholders across product management, technology, and marketing, and lead cross-functional team to ensure seamless execution of business plans and ongoing operations.
- Champion strategic projects by creating new product plans, defining product criteria and evaluation benchmarks to secure partnerships.
- Oversee and implement plans to roll out complex commercial projects, optimizing processes for execution, including OKR
Qualifications
What Essential Skills You Will Need
- Bachelor's Degree or higher in a relevant field (e.g., business, management, finance, and actuarial science).
- Minimum 8 years of progressive experience in the insurance industry, with a track record in business development, commercial roles, partnership management, insurtech, or consulting.
- Deep and nuanced understanding of insurance products, regulations, and distribution strategies, with a focus on retail/individual products.
- Develop new workstreams or projects end-to-end to meet our goals within confines of available resourcing.
- Track record in strategic project management, including the proficient use of frameworks, tools, and processes to ensure effective execution.
- Proactively identify critical challenges ahead of the curve, especially considering stakeholder needs, and initiate appropriate strategies to mitigate them.
- You have executive presence and the ability to present, engage with, and influence senior management effectively.
- You have the ability to synthesize overall company direction, market dynamics, and craft strategic plans for their business line, even with incomplete information, and initiate action based on strategy.
- You have experience in cross-functional collaboration, effectively managing and resolving conflict across teams.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
