Cadangan carian:

part time
work from home
admin
diperlukan segera
jawatan kosong
kerja kosong
hospital
job vacancy
aeon
operator kilang
zus coffee
internship
chargeman
Shah Alam
Kuala Lumpur
Kuala Lumpur
Selangor
Johor
Johor Bahru
Malacca City
Miri
Kuching
Pulau Pinang
Kelantan
Kulai
Mohon

Senior Customer Care Representative (MY)

StoreHub
Kuala Lumpur
Sepenuh masa
1 minggu yang lepas
Are you driven, results-oriented and a team player?
With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.


If this is a journey you’d like to embark on, keep reading!


In the Senior Customer Care Representative role, you’ll be responsible for delivering high-quality support to our merchants through inbound calls, live chat, and email by resolving complex issues across the StoreHub platform and its suite of products. As an escalation point for frontline agents, you will take ownership of advanced cases while collaborating closely with our Product, Engineering, and Operations teams to ensure root cause resolution. Your role will also play a key part in continuously improving the overall customer experience by identifying recurring issues and opportunities for improvement.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.


What you will do:

What you will need to have:

What makes working at StoreHub awesome (and refreshing!):


CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

  We do have all the other cool perks too:

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.
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