Job Description:
1. Responsible for tour handling in Worldwide Destinations according to our customers (agents) needs/requirements.
2. Responsible for developing new business opportunities and expand customer base in order to achieve sales target in a competitive environment.
3. Maintains and expands customer database - identify potential new customers and maintain good sales relationship with existing customers.
4. Identifies market requirements, provide constructive recommendations and works with our Country Manager to support our business.
5. Creation and ongoing support of your destination marketing toolkit, including tools and unique selling points for end clients and sales to use.
6. Upselling and distributing new destination itineraries and activities.
7. Pre/Post season analysis and recommendations.
8. Checking itineraries and services quoted by sales to ensure feasibility and making suggestions where necessary to maximize contribution to margin.
9. Assist in building a network of key relationships within your clients.
10. Join and lead Inspections & client meetings.
11. Investigate and resolve service complaints.
12. Undertake project work as required by management.
Requirements:
1. Diploma or degree holder;
2. At least 7 years sales experiences in travel or hotel industry, ideally with DMC or travel agent.
3. Possess good travel agents’ network would be added advantage.
4. Target & customer-orientated, good presentation skills, responsible, result-driven and ability to build up new accounts.
5. Understand and possess travel operation process knowledge/experiences is needed.
6. Working experience in multi-national or foreign companies is preferred.
7. Mature, independent and able to work under pressure.
8. Proficient in PC operation especially MS Excel, Word and Power Point.
9. Fluent in English. Written and verbal language skills are essential.
Job Types: Full-time, Permanent
Pay: RM4,800.00 - RM7,800.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Application Question(s):
- What is your notice period?
- How many years experience do you have under Sales?
- Kindly rate your Mandarin proficiency for the following areas on a scale of 1 (Poor) to 10 (Excellent):
Work Location: In person
