Candidates can whatssap 016-218 4593
(Calls will only be accepted during working hours)
Job Responsibilities :
- Assist in sales operations, customer enquiries, and order processing
- Prepare quotations, invoices, delivery orders, and e-Invoices
- Maintain and update customer records and sales reports
- Coordinate with the inventory/warehouse team to ensure product availability
- Handle basic product information (e.g. specifications, pictures, measurements) for customer reference
- Follow up on customer enquiries promptly and ensure all pending cases are replied to and settled without being missed
- Provide after-sales service support when required
- Perform other related sales and administrative support tasks as assigned
Requirements (Must have):
- Minimum qualification: SPM / Diploma in Business, Marketing, or related field, OR relevant working experience
- Good communication skills – able to handle customer enquiries politely and clearly
- Familiar with computer use and online research skills
- Organized, systematic, and detail-oriented – able to manage documents, sales records, and product info accurately
- Responsible, proactive, and willing to spend extra effort on learning and record-keeping, so as to handle customer enquiries independently
- Able to work independently and as part of a team
Requirements (Good to have):
- Familiar with AutoCount
- Knowledge in e-Invoice systems
- Basic product knowledge – understanding forklift/lorry/car spare parts and related spare part product terms
- Customer service mindset – attentive, patient, and responsive to customer needs
- Experience in sales reporting or digital tools (AI updates, e-systems)
- Able to work independently and as part of a team
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM2,800.00 per month
Benefits:
- Cell phone reimbursement
- Company car
- Maternity leave
- Opportunities for promotion
- Parental leave
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
- English (Preferred)
Work Location: In person
Expected Start Date: 10/01/2025
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