Job Description:
- Managing Sales Inquiries: Handle customer inquiries professionally and prepare accurate quotations, delivery orders and invoices.
- Coordinating Deliveries: Liaise with the operation and documentation department to ensure timely deliveries and keep customers informed of schedules.
- Providing After-Sales Support: Assist customers with replacements, repairs and feedback to ensuring their satisfaction.
- Building Customer Relationships: Maintain regular communication with customers to understand and fulfill their requirements.
- Manage Communications: Answer and manage incoming calls professionally, respond promptly to inquiries via whatsapp/call and email.
Requirements:
- Educational Background: SPM/Diploma/Degree in Business Administration, Mass Communication or equivalent.
- Experience: At least 1-2 years in customer relations/services within a manufacturing background.
- Personal Qualities: Good personality, organized and a team player who can liaise between sales and inter-departments.
- Multitasking Skills: Meticulous and service-oriented, able to prioritize multiple tasks in support of projects and demands.
- Language Proficiency: Fluent in Bahasa Melayu and English
- Technical Skills: Proficient in Microsoft Office (Word, Excel, and PowerPoint).
- Working Day: Monday - Friday (9:00am - 6:00pm) and Saturday (9:00am - 1:00pm)
- Location: Telok Panglima Garang
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Fixed shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Telok Panglima Garang: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 1 year (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
Expected Start Date: 07/01/2025
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