- Maximize sales and provide excellent customer and after-sales service
- Actively develop new clients and consistently strengthen existing client relationships
- Play an active role in maintaining a positive and professional working environment
- Highlight the house differentiation by maintaining a high level of product knowledge and keep up to date with market trends and competitors
- Possess the ability to work well in a team and the willingness to support and assist your colleagues
- Promote the brand’s culture internally and externally, acting as a brand ambassador at all times
- Maintain organisation, grooming and appearance standards, whilst respecting guidelines
- Actively support management with key in store processes to ensure compliance and standards
- Contribute and support with the back of house operations and processes
- Experience in the sale of luxury goods or retail industry
- Product sensitivity and a strong market/fashion trend knowledge
- Excellent interpersonal skills
- Adaptability, natural curiosity and authenticity
- Commitment to take part in innovative projects
- Open-minded and creatively driven
- Sales orientated and ambitious
- Team player full of drive and optimism
- Willingness to learn and improve
- Previous relevant sales experience preferably in fashion & accessories industry - experience in customer service / hotel industry will also be considered
- Excellent interpersonal skills, good listening ability
- A professional, customized and helpful approach to both customers and colleagues
- Adaptable, naturally curious, authentic and/or creatively driven nature
- Open minded, a team player, enthusiastic and optimistic
- Sales driven with a proven track record of working in a target driven environment
- Strong communicator with the ability to communicate in a clear and straightforward way
- Ability to multitask and prioritize
- A constant willingness to learn
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